Terms of Service

These Terms of Service ("Terms") are a legal agreement between you and FlareGraph, LLC, a Georgia limited liability company ("Flaregraph," "we," "us," or "our"). They govern your access to and use of flaregraph.com (the "Site") and any free services we offer through the Site, including our AI Visibility Reports.

By accessing the Site, submitting a form, or requesting an AI Visibility Report, you agree to these Terms. If you do not agree, do not use the Site.

If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind that entity. In that case, "you" and "your" refer to that entity.

Flaregraph provides Generative Engine Optimization (GEO) services. We help businesses appear in recommendations from AI platforms including ChatGPT, Gemini, Perplexity, and Claude. Our work includes AI visibility audits, structured data and schema markup implementation, content optimization, and ongoing platform monitoring.

The Site itself is a marketing and intake channel. It allows you to learn about our services and request a free AI Visibility Report.

When you submit our request form, we generate an AI Visibility Report based on how AI platforms currently surface your business when prompted with relevant queries.

You acknowledge and agree that:

• The Report reflects observed AI platform behavior at the time the Report is generated. AI platforms change their models, training data, and ranking signals frequently. Results from the same query may differ from one day to the next.
• The Report is provided for informational purposes. It is an observation of platform behavior, not a guarantee of future performance, search visibility, revenue, or any specific business outcome.
• We do not control how ChatGPT, Gemini, Perplexity, Claude, or any other AI platform processes queries or selects recommendations.
• The Report does not constitute legal, financial, marketing, or professional advice.
• Submitting a request for a Report does not create a contract for paid services and does not obligate either party to enter into one.

Any paid engagement with Flaregraph (including our Blueprint, Partnership, and Market Dominance packages) is governed by a separate written services agreement signed by both parties. These Terms do not establish, modify, or describe the terms of any paid services.

If there is any conflict between these Terms and a signed services agreement covering paid work, the signed services agreement controls for that engagement.

To use the Site or request an AI Visibility Report, you must:

• Be at least 18 years old
• Be acting on behalf of a business or other lawful organization
• Submit a valid business email address (consumer email addresses such as those ending in @gmail.com, @yahoo.com, @hotmail.com, and @outlook.com are not accepted)
• Submit a website URL you own or have authorization to submit on behalf of the owner

You are responsible for the accuracy of the information you provide. We may decline to generate a Report or provide services for any reason, including incomplete information, suspected misuse, or capacity constraints.

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms
• Submit information about a website you do not own or are not authorized to submit
• Submit false, misleading, or fraudulent information
• Attempt to bypass, disable, or interfere with security or rate-limiting features (including our honeypot and submission throttling)
• Scrape, crawl, or use automated tools to access the Site, except for legitimate search-engine indexing in accordance with our robots.txt
• Reverse engineer or attempt to derive the source code of our methodology, scoring system, or report generation process
• Use the Site or any Report to harass, defame, or compete unfairly against any third party
• Resell, redistribute, or republish any Report or any portion of it without our prior written consent
• Introduce viruses, malware, or other harmful code through the Site

We may suspend or terminate your access to the Site or services for any violation of this section, with or without notice.

THE SITE AND ANY AI VISIBILITY REPORT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, FLAREGRAPH DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

Without limiting the foregoing, Flaregraph does not warrant that:

• The Site will be uninterrupted, secure, or free of errors
• The information in any Report is accurate, complete, or current at any time after delivery
• Following any recommendation in a Report will result in inclusion in AI platform recommendations, improved search visibility, increased traffic, increased revenue, or any other specific outcome
• AI platforms will continue to operate, rank, or recommend businesses in any particular way

You assume full responsibility for any decisions you make based on the Site or any Report.

TO THE FULLEST EXTENT PERMITTED BY LAW, FLAREGRAPH AND ITS OFFICERS, MEMBERS, EMPLOYEES, AGENTS, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, ANY AI VISIBILITY REPORT, OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF FLAREGRAPH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE OR ANY FREE AI VISIBILITY REPORT WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

This limitation does not apply to liability that cannot be limited or excluded under applicable law, including liability for gross negligence, willful misconduct, or fraud.

These limitations are a fundamental basis of the bargain between you and Flaregraph. You agree that they apply even if any limited remedy is found to have failed of its essential purpose.

You agree to defend, indemnify, and hold harmless Flaregraph and its officers, members, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use or misuse of the Site
• Information you submit through the Site, including any claim that you did not have authorization to submit a website URL on behalf of its owner
• Your violation of these Terms
• Your violation of any third party's rights, including intellectual property, privacy, or publicity rights
• Your violation of any applicable law or regulation

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.

We may modify, suspend, or discontinue any part of the Site or any free service at any time, with or without notice.

We may also update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. If we make material changes, we will provide additional notice before they take effect (such as a prominent notice on the Site or an email to active correspondents). Your continued use of the Site after the updated Terms take effect constitutes your acceptance of them. If you do not agree to the updated Terms, your only remedy is to stop using the Site.

You may stop using the Site at any time. We may suspend or terminate your access to the Site or any free service at any time, for any reason, with or without notice.

Sections that by their nature should survive termination will survive, including Sections 7 (Intellectual Property), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), 13 (Governing Law), 14 (Dispute Resolution), and any other section addressing post-termination obligations.

These Terms and any dispute arising out of or relating to them or your use of the Site are governed by the laws of the State of Georgia, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

By using the Site, you consent to receive electronic communications from us, including by email and through notices posted on the Site. You agree that any agreement, notice, disclosure, or other communication we provide electronically satisfies any legal requirement that it be in writing. You also agree that any acceptance you provide electronically (such as by submitting a form or clicking a button) has the same legal effect as a handwritten signature.

We are not responsible for any failure or delay in performing under these Terms caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, internet or telecommunications failures, outages of third-party services (including AI platforms, hosting providers, or email providers), or pandemics.

If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later. No waiver of any provision is effective unless made in writing and signed by an authorized representative of Flaregraph.

You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of substantially all of our assets. Any attempted assignment in violation of this section is void.

These Terms, together with our Privacy Policy and any signed services agreement covering paid work, constitute the entire agreement between you and Flaregraph regarding the Site and any free services. They supersede any prior or contemporaneous agreements, communications, or proposals between us on the same subject matter.

Nothing in these Terms creates a partnership, joint venture, agency, employment, or fiduciary relationship between you and Flaregraph. Neither party has authority to bind the other.

For questions about these Terms, contact us at: